In Person

Practising Law Institute’s 29th Annual Consumer Financial Services Institute

September 23 – 24, 2024
University of Chicago – Gleacher Center
Event details
September 23 – 24, 2024
University of Chicago – Gleacher Center
450 N. Cityfront Plaza Drive
Chicago, IL 60611

Event summary

Considered the premier continuing legal education (CLE) program of its kind in the US, PLI’s annual Consumer Financial Services Institute brings together speakers with consumer, regulatory and industry perspectives – ranging from federal and state regulatory and enforcement agency personnel to consumer advocates to experienced defense, in-house and plaintiffs’ counsel.

During this complementary 1.5-day event, the esteemed faculty will bring you up to speed on what they are focusing on now, as well as the areas where the risk of private litigation (including mass arbitrations) and class actions remains high. They also will focus on how the complex network of US and state laws applies to a broad range of consumer financial services, such as credit products, deposit accounts, payments, and consumer reporting and data.

Details and registration


Featured agenda item

Monday, September 23, 2024 | 1:15 – 2:15 pm CDT

Arbitration, Class Actions and UDAP 2024 Highlights

Cooley international arbitration partner Rachel Thorn will speak alongside two other panelists to address challenges to individual and mass arbitration, evolving uses of arbitration, and important class action and unfair or deceptive acts or practices (UDAP) developments.

After attending this panel, participants will be able to:

  • Assess evolving challenges to enforceability of arbitration agreements, including potential implications of recent US Supreme Court decisions
  • Differentiate mass arbitration and the wave of individual arbitrations as compared to class actions, including legal and practical considerations
  • Understand class certification and settlement updates, including standing post-Ramirez
  • Analyze important UDAP developments

For more information, please email Sydney Sachs.

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