BTI Recognizes Cooley’s High-Value Client Service
Palo Alto – December 21, 2017 – BTI Consulting Group has again named Cooley a leader in client service, ranking the firm #5 on its 2018 Client Service A-Team 30 report. The list further identifies Cooley as best of the best with regard to providing clients the most value for the dollar.
“Our culture encourages collaboration,” said Mike Lincoln, global chair of Cooley’s business department, in a Law360 article regarding the rankings. “Clients notice and appreciate this approach. It is always great to be recognized for providing real value to clients. It’s our collective mindset that drives us forward to achieve even greater success together.”
The report is the end result of 350 interviews with top legal decision makers at the world’s leading organizations. The scoring system is based on 17 activities that BTI has determined to be essential to delivering superior client service and driving the best relationships.
This past year, Cooley was recognized as an elite BTI Peak Performer for its ongoing leadership in client service, in addition to being ranked #6 in the US for client relationships.
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