WEBINAR CCPA Training for Privacy and Customer Support Teams
Event summary
Have your privacy and customer support teams fulfilled the statutory training requirement under the California Consumer Privacy Act (CCPA)? Section 1798.130(a)(6) of the CCPA requires businesses to ensure that all personnel responsible for handling consumer inquiries about their CCPA rights and CCPA compliance are informed of key CCPA requirements and how to direct consumers to exercise their CCPA rights.
Topics include
- Designed for legal, privacy, customer support and other personnel responsible for CCPA requests
- Get practical tips on common challenges when handling CCPA requests
- See sample responses to CCPA requests
- Receive certificates of attendance for your compliance files
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