Cyara Secures $350 Million+ Investment From K1 Investment Management

Palo Alto – February 7, 2022 – Cooley advised Cyara, a leading provider of automated customer experience assurance solutions, on its strategic investment of more than $350 million from K1 Investment Management, a leading investment firm focused on high-growth enterprise software companies. Lawyers Rishab Kumar, Nicole Orders, Natalie Vernon and Jon Gavenman led the Cooley team advising Cyara. 

K1’s investment will be used to accelerate Cyara’s product innovation, expand customer experience assurance into new emerging digital channels, fund strategic acquisitions of complementary technologies and fuel geographic expansion.

“Cyara was founded with a vision to improve customer experience, and we’re delighted to have found a partner in K1 that is committed to the same values and wants to accelerate our growth aspirations,” Alok Kulkarni, CEO of Cyara, said in a news release. “Organizations can succeed or fail based on their customer experience. More companies are realizing the business-critical nature of the work we do and we’re excited to have the firepower to grow and continue to attract the best people globally. We’re at the beginning of a very exciting new chapter.” 

Co-founded in Melbourne, Australia, by Kulkarni, Chief Technology Officer Luan Tran and Executive Director Bonny Malik, Cyara helps its blue-chip customers build and maintain their customer experience systems more efficiently with automated testing and monitoring. 

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